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Iron Mountain: Disaster Leads to Collaboration Results
Companies are often called upon to be their most creative in the midst of a crisis. Such was the case for records management service provider Iron Mountain. In the fall of 2001, the company rolled out its new HRMS system to a large audience dispersed around the country. The training was scheduled for Sept. 11.…
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Change and Stasis in Learning Delivery
With a variety of learning modalities reaching the mainstream, it’s important to know when to use which type. Understanding how others use classroom and technology-based training can help learning leaders discern the best blend.
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Diversity Is Not a One-Time Learning Event
It began as a training tape to show the National Football League’s San Francisco 49ers how to deal with the media—and it ended with a media blitz. The tape’s message was simple: Deal with the media politely and professionally. But the tape’s message was e
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Innovations in Collaboration
Global revenues from collaboration applications are expected to reach more than $11 billion by 2007. Learning leaders are taking advantage of the technology to help people work together.
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The Changing Face of Simulations
Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.
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Learning Strategies: Blended Instruction
With employees stretched ever thinner, it’s important to get the most out of time spent learning face-to-face. Delivering content through blended methods prior to classroom time helps everyone maximize the benefits of the learning experience.
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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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U.S. Government Accountability Office: Educating a Workforce to Prevent Waste
The U.S. Government Accountability Office keeps track of how Congress spends trillions of taxpayer dollars and helps increase efficiency. Educating a workforce of 3,200 helps ensure the money is spent wisely.












