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Reporting Results: Managing Measurement
The ability to provide valid measures of success for any learning program is key to achieving support for future initiatives. Knowledge training and assessment programs can provide data in multiple formats to transform learning business operations.
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U.S. Government Accountability Office: Educating a Workforce to Prevent Waste
The U.S. Government Accountability Office keeps track of how Congress spends trillions of taxpayer dollars and helps increase efficiency. Educating a workforce of 3,200 helps ensure the money is spent wisely.
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SCI: Dignity and Service Start With Learning
Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America. More than 20,000 employees across North America compassionately help more than 600,000 families […]
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Bell Canada’s Mary O’Hara Connects the Workforce to Learning
Mary O’Hara, vice president of people development for Bell Canada, takes a holistic approach to the learning curve for Canada’s largest communications company. Pride, trust, intuition and more lead to performance excellence.
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Booz Allen Hamilton: Top-Notch Learning for Top-Notch Service
Booz Allen Hamilton’s 17,000 employees represent its greatest asset. A workforce-centric approach requires personal development opportunities to attract and retain the most critical resource: people.
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Testing One, Two, Three—What Type Are You?
Research indicates that personality testing is a $400 million industry, and it’s growing by nearly 10 percent a year. Of more than 2,500 personality tests, the Myers-Briggs Type Indicator (MBTI) […]
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The Importance of Courage for Learning Leaders
Courage is a hidden element in the continual learning process—the linchpin to advancing learning.
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Knowledge Sharing for the Mobile Workforce
The global workforce is increasingly mobile, relying on cell phones and PDAs to get the job done both in the office and on the road. CLOs need not ask whether mobile learning should be part of their strategy, but how.