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Leadership Anthropology
Merging the science and practice of leadership involves detailed, embedded observation of the top tier at work—leadership anthropology.
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The CLO’s Role: Marketing Learning Success
I woke up one recent morning to the voice of actor Robert Duvall on WQXR FM, the classical music station of the New York Times: “This is a real letter […]
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Iron Mountain: Disaster Leads to Collaboration Results
Companies are often called upon to be their most creative in the midst of a crisis. Such was the case for records management service provider Iron Mountain. In the fall […]
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Change and Stasis in Learning Delivery
With a variety of learning modalities reaching the mainstream, it’s important to know when to use which type. Understanding how others use classroom and technology-based training can help learning leaders discern the best blend.
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Diversity Is Not a One-Time Learning Event
It began as a training tape to show the National Football League’s San Francisco 49ers how to deal with the media—and it ended with a media blitz. The tape’s message was simple: Deal with the media politely and professionally. But the tape’s message was e
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Innovations in Collaboration
Global revenues from collaboration applications are expected to reach more than $11 billion by 2007. Learning leaders are taking advantage of the technology to help people work together.
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The Changing Face of Simulations
Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.
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Learning Strategies: Blended Instruction
With employees stretched ever thinner, it’s important to get the most out of time spent learning face-to-face. Delivering content through blended methods prior to classroom time helps everyone maximize the benefits of the learning experience.