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People, the Neglected Part of Technology
Workplace technology has grown sharply in size and complexity over the past 50 years. However, whether it is a typewriter, mimeograph machine, PC or complex enterprise software system, employees consistently need to adapt to change, turnover and evolution
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It Takes Two to Tango: Can Learning Executives Learn to Dance?
Contrary to popular belief, LMS software is only half of the equation for success. To effectively automate organizational learning using an LMS, it truly takes two to tango.
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The New CLO
The challenges are mounting for CLOs. The upcoming retirement of the baby boomer generation will bring significant knowledge gaps, and the incoming generation of employees has a very different learning […]
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Siebel: Virtual Labs Enable Global Learning
Virtual technology followed closely on the heels of e-learning as the next big thing to replace instructor-led classroom learning with one notable exception: E-learning has to be specially adapted to […]
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U.S. GAO: Crafting the Perfect Job Description
If someone were thinking about becoming a CLO and went looking for the perfect senior-level learning leader job description, what would it say? What competencies would the position demand? Would […]
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Courses are Dead
When I tell training vendors “courses are dead,” they look at me as if I’d brought a skunk to their picnic. Roger Shank sums up the failure of training in […]
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Learning’s Leap of Faith
You’ve seen me discuss in this space the CLO Symposium, our conference program that brings together learning and development thought leaders from around the world. It’s not the facts of […]
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Jenny Craig: Training Toward Results
With more than 3,000 employees, Jenny Craig, Inc. continuously invests in its people through comprehensive, continuous blended learning solutions to improve the way they help clients look better, feel better and live healthier lives.












