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U.S. GAO: Crafting the Perfect Job Description
If someone were thinking about becoming a CLO and went looking for the perfect senior-level learning leader job description, what would it say? What competencies would the position demand? Would they relate to specific industry experience? Would the description highlight a tried-and-true educational path featuring learning and organizational development courses or perhaps hands-on work as…
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Courses are Dead
When I tell training vendors “courses are dead,” they look at me as if I’d brought a skunk to their picnic. Roger Shank sums up the failure of training in four little words: “It’s just like school.” The better part of two decades of schooling has brainwashed, er convinced, us that courses are the default…
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Learning’s Leap of Faith
You’ve seen me discuss in this space the CLO Symposium, our conference program that brings together learning and development thought leaders from around the world. It’s not the facts of the program that I dwell on, but the amazing levels of discussion and discourse that take place there. The CLO Symposium is becoming the industry’s…
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Jenny Craig: Training Toward Results
With more than 3,000 employees, Jenny Craig, Inc. continuously invests in its people through comprehensive, continuous blended learning solutions to improve the way they help clients look better, feel better and live healthier lives.
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Study: Adult Learners Fit Into Four Distinct Categories
The phrase “college student” usually conjures up images of young, scruffy, fun-loving, slightly intoxicated, “Animal House” types throwing the Frisbee around the quad. However, these “traditional” 18- to 22-year-old full-time undergraduate students residi
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Simulations in Management Education
These days, simulations aren’t just for mastering technical and operation skills. Today, simulations have entered management training, using mission critical and advanced strategic-thinking games that mirror business scenarios such as mergers, acquisition
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Pilot Travel Centers: Fueling Consistent Training
Pilot Travel Centers, headquartered in Knoxville, Tenn. and founded in 1958, is the nation’s largest operator of travel centers. Pilot Travel Centers employs approximately 14,000 employees in 260 locations located in 39 states. The company employs team members in a wide variety of occupations, beginning with hourly field positions such as cashiers and restaurant workers,…
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Blended Solutions: Assuring Knowledge Retention
In the age of personalization, customization can aid in knowledge retention. Blended learning solutions were created just for this purpose – to address the many personalized training needs and learning environments of employees.












