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Multi-Product Learning Solutions: Value and Caution
More and more vendors in the learning space are pushing suites of products rather than singular learning solutions such as the LCMS or LMS. Instead, the new products boast multiple capabilities, and in theory they enable senior learning executives to laun
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Understanding the Workforce: Designing Targeted Training, Part 1
Successful organizations today understand that creating learning is no logner just about education and training for the many — it is about personalized learning for the individual.
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T-Online: Bringing Learning Online for Call Center Workers
The call center is one of the most important points of contact between a company and its customers. Ineffective call center operations can affect customer retention and loyalty, not to mention an organization’s ability to fulfill whatever need that prompt
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University of Leeds: Needs Analysis Foundation of Effective IT Training
University of Leeds: Needs Analysis Foundation of Effective IT Training
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Microsoft: Learning Outside the Box
Unlike many organizations its size, Microsoft has no single chief learning officer. Instead, Microsoft’s nearly 65,000 employees fall under one of four major learning organizations.
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Correctional Services Canada: Working the System with Learning
Correctional Services Canada: Working the System with Learning
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Social Learning Arrives: Is Your Organization Ready?
Social Learning Arrives: Is Your Organization Ready?












