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Blue Cross and Blue Shield of Kansas City: Using E-Learning to Prep Internal Advancement
Blue Cross and Blue Shield of Kansas City: Using E-Learning to Prep Internal Advancement
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Learning from Consumer Packaged Goods Firms
Benchmarking corporate learning departments has taken a new turn — instead of routinely studying the practices and tools best-of-breed learning organizations are using, more learning organizations should examine what packaged goods firms are doing to turn customers into strategic advisers. The latest trend is to create private, branded online communities and use them as a…
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Think with the Brain in Mind
Speakers and coaches are always trying to get people to think outside the box, but it’s also helpful to remember that gray matter inside the box: our brains and how they work.
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Good Leaders are Good Learners
Learning and leadership go hand in hand for senior-level learning and development executives. Some might say the two are intrinsically linked. Consider the traditional learning model of apprentice, journeyman, master and teacher. Each stage requires a cyc
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Understanding the Workforce: Designing Targeted Training, Part 2
This two-part article presents 10 guidelines to think about as you come to understand your workforce and design targeted training.
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We’ve Got to Start Meeting Like This
Admission and travel to conferences claim a significant amount of many corporations’ investment in learning. That’s why CLOs need to be aware of a fresh alternative that costs less and works better. Professionals attend conferences to learn things, yet conference participants often say they learn more in the hallway than in formal sessions. Unconferences bring…
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The Great Debate
The workings of the training and development industry are fascinating — they are full of fruits of discussion that bring into play everything from elementary learning theories to the use of advanced technologies. The topics are endless, the opinions expressive and expansive. There’s plenty of common ground, but even that’s crisscrossed with opposing viewpoints on…
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Learning Capability Framework in the 21st Century
The chief learning officer is the primary architect of the learning organization, and he or she must design learning interventions and solutions that support individual learning, as well as organizational learning. Typically, business leaders think the learning function provides more traditional learning solutions. The 21st century, however, offers many effective learning approaches that go far…












