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SmithBucklin: Taking Care of Business with Learning
Most companies understand learning and development opportunities are a big part of what keeps them in competition for talented personnel. To be sure, they might do employee education out of the kindness of their hearts or because it’s “the right thing,” but it’s typically sold to Mahogany Row as a part of a larger strategy…
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Building Bridges: Lessons in Working with Business Units
When working with business unites, the main function of the learning department is to best serve the needs of learners and the overall organization. To accomplish this, many learning organizations employ one of three strategies: centralized learning, dece
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Rebecca Ray: Crediting MasterCard Learning with Business Success
When Rebecca Ray became the senior vice president of global learning and organizational development at MasterCard Worldwide in 2005, she brought with her a diverse career ranging from high school education to consulting to Wall Street.
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Leadership Development: Moving from Priority to Action
A 2005 survey conducted by Bersin & Associates found organizations spend as much as 30 percent of their corporate training dollars on leadership development. This is no surprise. Around the globe, virtually all market sectors predict shortages of qualified leaders. It is also well-known that leadership skills drive results: High-quality leaders attract high-quality performers, which,…
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Survey: Holding on to Newer Employees Key to Improving Worker Retention
Twice as many employees with fewer than two years of service voluntarily leave an organization, as do those with more than two years of tenure, according to a study of worker attrition rates by Sirota Survey Intelligence, specialists in attitude research.
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Ethics Lessons in a New Era
It’s been nearly five years since Enron, but organizations still are struggling to create meaningful ethics training for their employees. And with the recent 24-year sentencing of ex-Enron CEO Jeffrey Skilling, executives are beginning to see how drastic
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The Rise of Experiential Learning
Experiential learning is one of the most powerful learning tools within the industry, but it historically has been underappreciated. That trend, however, might be about to change.
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J.C. Penney’s Deborah Masten: A Passion for Learning
At J.C. Penney, service is central to the success of the business. With 150,000 associates and 1,021 stores, it’s up to learning and development professional Deborah Masten to ensure employees have the knowledge and capabilities necessary to provide the b












