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Workforce Performance Improvement: Impacting Business Goals
As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.
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Overcoming Challenges in Learning and Development
Economic, social and technological changes are affecting the increasingly global workforce. Research suggests a shortage of skills for future job roles. Next-generation CLOs must answer strategic questions to overcome these challenges.
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Blended Learning: Reinforcing Results
The Research Institute of America has documented declining retention following course completion. Through careful planning and thoughtful partnership, blended solutions can yield impressive results.
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American Express: Reinforcing Leadership Development
Over the past few years, American Express has embarked on an ambitious plan to implement enterprise-wide blended leadership development. While CEO Ken Chenault streamlines the company’s core operating businesses, reducing costs and headcount, he also has called on the Talent Acquisition & Development organization to strengthen its high-potential and leadership ranks. Fortunately for Chenault, Katharine…
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Bank of America: Investing in the Future of Learning
Committed to meeting higher standards for its customers, shareholders and associates, as well as the communities it serves, Bank of America invests in learning and development to deliver on its promise.
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Leaderless Teams: Achieving More
To achieve the most impressive business results, organizations need to forget ‘thinking outside the box’ and focus on objective-focused leadership, collaboration and new decision-making and problem-solving methods.
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Strong Interpersonal Skills, Versatility Make Better Managers
Company leaders have always known it, but recent research has confirmed that interpersonal skills are effectively linked to managerial job performance. The TRACOM Group recently polled 127 managers in one division of an international publishing company fo
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Productive Procedures to Overcome Performance Impediments
To meet productivity goals, learning and development components must be available at all levels of the business. Organization, written procedures and a learning culture help boost productivity and the bottom line.












