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Talking Points
“Let’s give ’em something to talk about.” – Bonnie Raitt The familiar old adage would have us believe that talk is cheap, but I’m not sure if I agree. Sure, speech might be free, but when it comes to the types of conversations in which chief learning officers regularly engage, the words are strong, the…
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Equifax: Showing Employees “The Way”
As a technology solutions provider, Equifax follows a core philosophy: “It’s all about growth, innovation and the deployment of technology, led by the greatest people anywhere.” It’s up to CLO Lynn Slavenski and Equifax University to ensure the workforce
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U.S. Cellular: Using Leadership to Create a Dynamic Organization
At U.S. Cellular, business results begin with leadership development. The company’s philosophy is simple: Effective leadership drives associate satisfaction, which drives customer satisfaction, which ultimately drives business results. It’s what U.S. Cell
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Simulations in Management Education
These days, simulations aren’t just for mastering technical and operation skills. Today, simulations have entered management training, using mission critical and advanced strategic-thinking games that mirror business scenarios such as mergers, acquisition
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Moving from One to Many
I recently attended a conference focused on the LMS challenges many of us face in our organizations these days. It was a very interesting event with many great discussions. I don’t know how many of you have struggled with LMS deployment, but it can often become a consuming experience. I talked to many senior learning…
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Blended Solutions: Assuring Knowledge Retention
In the age of personalization, customization can aid in knowledge retention. Blended learning solutions were created just for this purpose – to address the many personalized training needs and learning environments of employees.
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Providing Learning for New Technical Leaders Challenging
It’s probably not surprising that when developing learning interventions to help technical professionals transition into new positions as leaders, much of the development focus is in the soft-skill arena. According to Mary Ann Masarech, director of Employ
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Discussion, Training Often Used to Tackle Employee Weaknesses
Ideally, managers would never have to worry about underperforming employees. Employees would come into an organization already possessing the necessary skills for the job, they would easily adapt to changing workplaces and responsibilities, and if they we












