Articles by:
Frank Kalman
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How Telus Keeps Learning Plugged In
The Canadian telecommunications company has created a progressive and collaborative learning technology infrastructure.
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Leverage Mentoring to Teach Entry-Level Workers Soft Skills
Gen Y is most receptive to learning soft skills when they can connect with and mirror behaviors exemplified by an experienced senior leader or peer mentor.
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Farmers Insurance: Committed to Learning
Farmers Insurance, Chief Learning Officer magazine’s No. 7 ranked LearningElite company for 2012, has built a sustainable learning infrastructure with adaptable development initiatives to harness learning for some 50,000 agents and employees.
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UPS: Building a Framework for Learning
In the final year of a five-year learning strategy, UPS, Chief Learning Officer’s No. 6-ranked LearningElite company for 2012, has consolidated its learning systems.
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Learn the Science of Teaming
Teaming is the practice of bringing together people from different business units to work on short projects. CLOs must ensure that leaders are equipped to team.
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The CLO as Chief Change Officer
Change is a big part of business, but organizations don’t always manage it well. Here’s a chance for learning leaders to build best practices directly into their companies’ transitions.
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Learn From Failure
Learning leaders should not be scared of failure — they should embrace it. Not doing so could quell the potential for innovation and increased performance.
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Avoid Playing The ‘Blame Game’
Failures, both individually and organizationally, while inconvenient in some situations, are not always bad. There are many reasons for failure.

