Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services.
Gilead, a global top-five biopharmaceutical firm, enlisted the help of Scrimmage, a long-standing partner, to help train 2,000 U.S., U.K. and European sales personnel with an innovative concept of integrating various LMSs under one access point, available on any mobile device.
Employees were being required to access each system individually to locate, view and complete assignments, tasks or review/re-read materials. Along with recognizing that it wasn’t aligned with today’s mobile standards, it became clear to the company that a technology partner was needed to address its issues and devise complementary learning strategies — and so it turned to Scrimmage.
The commercial learning and development team and IT team at Gilead went to Scrimmage with a wish: for their learners to be able to access all of the content, curriculums, activities and assets located in the various repositories and applications in one place — via the Scrimmage mobile learning platform.
In response to discouraging comments and scores made on a recent employee engagement survey, TTEC put its focus on enhancing its current leadership program, which would address employee concerns. These concerns, according to the company, include lack of employee development, limited career development conversations and minimal evidence of company values being demonstrated. With its employees on different experience and tenure levels, TTEC partnered with the Litmos engagement team to develop a custom and gamified learning interface to encourage development of key competency areas. The five key metrics it influenced included employee Net Promotor Score, rational engagement, emotional engagement, job satisfaction and intent to stay.
After a year, every aspect of engagement measured by the employee NPS saw a double-digit percentage point increase.
Bristol-Myers Squibb, a leader in the pharmaceutical industry, was looking to transform its approach to learning that would reflect how learners today want to engage with material. BMS came up with an initiative titled Reimagining Learning @ BMS, spearheading a more immediate, interactive, integrated and individualized learning experience for its employees. To help conceptualize this initiative, the company partnered with BlessingWhite, a division of GP Strategies, which then taught them how to integrate technology, focus on critical skills and messages, socialize the concept and turn out the new approach. The successful initiative saw a 67 percent increase in use of online digital resources and has been accepted across BMS as the company standard for all learning efforts.
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