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Collaborative Tools for e-Learning
When my colleague Padma Medury and I conducted a survey on collaborative technologies and groupware in 1990, little did we know the degree to which Web-based tools would reshape and elevate this field. We discovered conferencing and collaboration tools fo
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The Killer App for Managing Talent
“The most valuable asset of a 21st-century institution, whether business or nonbusiness, will be its knowledge workers and their productivity.” – Peter Drucker, “Management Challenges for the 21st Century”
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Front-Line Managers: Training’s Biggest Asset
In my last column, I discussed how every training department should establish itself as an investment, not an expense. Once this perspective is adopted, training programs need to align themselves with the organization’s best resources to guarantee success
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Enterprise Learning Forecast: Changes on the Landscape
We’ve all heard it before. The only constant in this world is change. In the marketplace of enterprise learning, we have adopted this as a mantra. Many corporate-learning pundits and corporate executives forecast huge shifts away from instructor-led train
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United States Postal Service: Delivering Workforce Development
Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds. –Inscription on the General Post Office, New York City […]
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Fred Harburg–Connecting Motorola with Learning
If you have the chance to read Fred Harburg�s resume, you�ll find a rather impressive listing of positions. Prior to becoming chief learning officer and president of Motorola University, Harburg�s past boasts organizations like IBM, Saturn, Disney,
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3Dlabs: Accelerating Market Education
3Dlabs Inc., a leading supplier of graphics accelerator solutions to a broad range of professionals including the computer-aided design (CAD), digital content creation (DCC) and visual simulation markets, was looking to outfit key business groups such as
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Amplifon: Boosting Sales Force Training
Amplifon Group, a large, multinational company specializing in the manufacturing and selling of medical devices with a primary focus on hearing aids, employs approximately 2,750 people worldwide and continues to expand. Amplifon’s assembly operations and











