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Energy Management
Energy is the most important asset of any organization. It is the ultimate driver of productivity. Since energy is defined as the capacity to do work, every business function requires energy to drive successful execution. Energy is the fundamental currenc
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Cisco Systems: Practice Makes Perfect
Practice makes perfect. This ancient philosophy applies now, in the Information Age, more than ever. In a survey of thousands of IT professionals, more than 70 percent favored live, hands-on labs over any other learning methodology. Why? Simple: IT pro
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Acadient Targets Mutual Fund Industry With Training
On Nov. 5, the Securities and Exchange Commission (SEC), in cooperation with New York Attorney General Eliot Spitzer and the Officer of the Comptroller of the Currency, brought civil fraud charges against an Arizona-based company. The company is alleged to have facilitated and participated in fraudulent late trading and market timing schemes by a group…
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Making Sense of Human Capital Economics
For years HR professionals have struggled to bring economic rigor to measurement and decisions about people development and management. One familiar measure has been return on investment (ROI), for example, ROI of training. But like many such metrics, ROI
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Dos and Don’ts for Measuring Cost-Benefit Analysis
The e-learning euphoria is over. Gone are the days of extended budgets and expanded investment in virtual classrooms and interactive training without clear business objectives or returns. And that’s the way it should be. If you’re spending on e-learning,
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Wachovia Corp: Banking on Virtual Learning
Wachovia Corp. provides banking services, brokerage services, asset management, wealth management and other products for individual customers. In addition, the company offers corporate and investment banking services. Wachovia’s learning organization was
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E-Learning Architecture: A Checklist for Planners
This article elaborates on a model published by Rick Crowley of Cisco Systems in 2002 and offers an overview of the components of an e-learning infrastructure. From a technology-planning standpoint, an e-learning architecture may be categorized into three
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Stakeholders: How Well Do You Know Yours?
It all used to be so simple. When I stood up in front of my first training classroom in 1986, I had a responsibility to one group of people: to be sure my students knew how to add, format and print numbers in a spreadsheet by 4 p.m. that day. I knew where












