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E-Learning for Customer Loyalty
A recent statistic quoted by the Pew Internet and American Life Project shows that 40 percent of all Internet users in the United States now have broadband access at home—that’s 48 million residential users and growing. The news bodes well for sharing enr
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Introducing Your Personal Learning Device
Most often when we think of optimizing e-learning, we focus on instructional design and content, or basic access issues like bandwidth. But perhaps we should be focusing more on the delivery platform itself.
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The Chief Learning Officer’s Investment Portfolio
With global economic recovery well underway, senior training and development professionals are more optimistic in their outlook for the future. However, they are still under the gun to make investments that both deliver value immediately (if not sooner) a
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Kathleen Gallo: Taking Care of the Learning Business
As chief learning officer and senior vice president at the North Shore-Long Island Jewish Health System (North Shore-LIJ), Kathleen Gallo is responsible for the Center of Learning and Innovation (CLI), corporate human resources and service excellence, all
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The Future of Learning Technology
There is a good deal of confusion over where to bet the budget—and sometimes, one’s career—in the world of corporate online learning. Conflicting visions of the future collide in turbulent whitewater as powerful new streams of change and technology inters
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Letters to the Editor
CompUSA: Too Many or Too Few Learning Dollars? The table of contents description of the CompUSA case study (“Computerized Learning at CompUSA,” March 2007) tells us that CompUSA cut its training costs from $50 to $1 per unit. A few weeks later, CompUSA announced it is closing 126 (more than half) of its retail stores.…
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Corporate Education and Government Funding
Since manufacturing’s share of GDP began to decline to its current levels of about 20 percent (17 percent in the United States), western governments have realized that economic growth relies not on an ever-greater output of goods, but on citizens with the
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The Evolution of E-Learning
“It’s so important that the people with the message and the content partner with a company that has the technology to bring training to the next level with new and innovative delivery methods. Progress can only happen if we do it right, otherwise it’s bri












