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Steelcase University: Value Proposition and Process
Steelcase Inc. is a global work effectiveness company whose knowledge, products and services enhance the quality of people’s lives in work environments. In 2000, Steelcase opened the doors to Steelcase […]
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Creating a High-Performance Workforce
Learning leaders must ask whether performance management initiatives are truly impacting the business. Looking backward helps leaders move forward to create a workforce of high-performers.
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CNA Insurance: Supporting an Effective Workforce
Property and casualty insurer CNA’s knowledge and learning group is charged with bringing learning and development initiatives to approximately 11,000 employees in North America and Europe. As many of these […]
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Meta-Lessons From the Net
Ten years ago, most business executives saw no value in the Internet beyond possibly cheaper communications. CIO magazine’s December 1994 issue sheepishly proposed “not to laud the future of electronic […]
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Peak Performance
A tale of three business leaders with one thing in common: First, there’s the chief learning officer, or similarly titled executive, in an organization’s learning division. CLOs work daily to […]
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Vice Admiral J. Kevin Moran: Winning the Navy’s ‘War for People’
Taking the U.S. Navy into the 21st century required modernization and a focus on the “war for people.” Vice Adm. J. Kevin Moran is helping deliver a revolution in learning to help the Navy win the battle for talent.
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Humana: Guiding Enterprise Transformation
When Humana, one of the largest publicly traded health benefits organizations in the country, changed its existing business plan to pursue a customer-centric strategy, corporate education was key to the transformation.
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20 Frequently Asked Questions About ROI
The Corporate Executive Board reports that almost 80 percent of major learning organizations want to use return on investment to measure their success. This month, Jack Phillips answers 20 frequently asked questions about ROI.