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Wachovia: Merging Businesses and Cultures
One of the greatest challenges of any corporate merger is uniting two distinct corporate cultures and adjusting them to adhere to the same corporate policies, code of conduct and operations. When Wachovia merged with First Union National Bank in 2001, the
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Canon USA: Managing Learning for the Extended Enterprise
To sustain a competitive advantage in the 21st century, organizations must continually seek to improve performance. An example of this is the Imaging Systems Group (ISG) at Canon USA, which continues to accelerate business results through the strategic us
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Talent in China: Developing Professionals to Fill Growing Demand
Despite a population of 1.3 billion, a growing number of global companies are experiencing significant challenges attracting and retaining talent in mainland China. Leading companies respond to this challenge by providing their people with extensive learn
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Using Technology to Enable Competency Management
Many organizations have embraced the idea that a competency model can greatly enhance the ability to produce a high-performance culture. A competency model describes a set of individual skills and behaviors, tied to organization strategy and vision, that
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What Market Forces Impact Organizational Performance?
How in-tune are you with the key market forces that impact the performance of your organization? Your ability to help identify these market forces, the potential strategic and operating challenges (and opportunities) they present, and an offensive or defe
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Project Management: Techniques for Adaptive Action
Managers, executives and probably even some CLOs have long viewed project management as a tactical, operational endeavor, with which they have had mixed success. But a quiet revolution has been taking place over the past decade that has propelled project
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International Incidence
As someone who loves to travel and meet new friendly faces, I’ve been fortunate in my professional life. In addition to frequent-flying around North America more times than I can remember, I’ve walked on the Great Wall of China, sipped coffee in the shado
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Cerner: Virtual Learning to Improve Performance
Cerner Corp. develops health care information technology solutions for more than 1,500 clients around the world. The company�s learning mission�to dramatically improve the performance of Cerner�s associates, clients and business partners�is carrie












