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Leveraging Technology for Improved Sales Performance
How can you measure the impact of technology and training on business, and more particularly, the sales function? The past 10 years have introduced e-mail, Web meetings and customer relationship management (CRM) software to businesses at a blistering pace, and while millions of dollars are being invested in various IT systems and initiatives, quantifying it…
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A Strategy for Training Materials Selection
How should you, the decision-maker, choose training materials for your organization? This question gives rise to an old dilemma: Odds are you don’t know the subject matter, and even if you do, you probably don’t have the time to carefully evaluate the mat
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EDS: When People are the Product
EDS is a global corporation that provides a broad portfolio of business and technology solutions to help clients improve their business performance. The firm’s core portfolio includes information technology, applications and business process services and
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Blended Learning v2.0: Multi-Sensory Solutions
Turn back the clock six years to the turn of the new century—everybody was a “paper millionaire,” Google was a college experiment, and e-learning was poised to take over the world.
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Virtual Expertise
For the first time in history, learners are positioned and willing to take charge of the learning process at the workplace—if only we would give them the right tools. Corporate leaders can take advantage of existing technologies (to capture inherent knowl
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The Many Shades of Learning
When I was teaching my first IT classes, we mailed out a quarterly brochure offering approximately 10 courses that covered the few software options available at the time. These offerings were all instructor-led. In the early days of IT training, everyone
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Leading Business Change – SILVER: Michael E. Pollard, Chief Learning Officer, Regions Financial Corp.
When Regions Financial Corp. acquired Union Planters in early 2004, the new company faced post-merger integration challenges, but CLO Michael Pollard understood that he and his team would play a vital role in successfully reinventing the company and ensuring that the most critical workers performed at the highest possible levels. Pollard developed the merger learning…
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Creative Alliances – BRONZE: James Mitnick, Senior Vice President, Turner Construction Company
With more than 35 years of experience at one of the leading companies in the construction industry, James Mitnick, senior vice president of Turner Construction Company, has a keen eye for creating the type of partnerships that will bring value to the business. In fact, the purpose of his technology-based learning brainchild, Turner Knowledge Network…












