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NCR: The Innovative Talent Factory
NCR Corp. has a long history in innovation, leadership and learning. In 1884, John H. Patterson founded the National Cash Register Company, maker of the first mechanical cash registers. Patterson is clearly one of the leading innovators in American business history, not just in technology, but in teaching and building talent. Patterson was also a…
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Educating Innovative Leaders: Lessons in Processes and Performance
Innovative leaders are vital to the success of educational opportunities. These leaders wrap their creative energies around ideas and employ them in new ways that can send measurable business drivers off the charts.
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Motorola: Learning How to Learn in a Technical Training Business
The wireless communications industry is wrought with constant change. Suppliers who don’t stay ahead of the game lose customers. Training is no exception. In response to these challenges, a segment of Motorola’s training business has examined learners’ changing needs and projected and implemented a future direction for training. Future focus is on the evolution of…
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Semantics
Several years ago, a manager told a forum that his company’s attempt to consolidate dozens of training efforts was bogged down for three months while they struggled for a consensus definition of “e-learning.” Let’s not make the same mistake with Web 2.0, Learning 2.0 and informal learning. We need to clarify what these terms mean…
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AOL’s Thomas Lokar: Accelerating Leadership and Learning in Line With Business Strategies
AOL has experienced a rebirth over the past three years, aided in no small part by the company’s learning and development organization and its leaders, Vice President of People Development and Talent Acquisition Thomas Lokar.
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Prudential Financial: Growing Money and Learning Efficiency
The Prudential Financial slogan, ‘Growing and Protecting Your Wealth,’ parallels the company’s stance on learning. Prudential has created a learning and development strategy based on vendor partnerships and the formation of high-
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Techniques and Best Practices for Measuring Training Effectiveness
Many still view the measurement of training effectiveness as a black art. But in five years of research, I have identified key philosophies, techniques and best practices that are practical and really work. The goal of training measurement is to deliver useful information for decision-making. You must collect consistent, repeatable data so you can make…
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Fostering Retention in Adult Learners
Humans forget the majority of what they learn in a class within 30 days. Without some aid to help them retain what they learn, massive amounts of crucial information are lost. The most powerful and simple retention technique is repetition.












