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Blue Cross and Blue Shield of Florida: Rapid Learning On Demand
As one of the largest providers of health care insurance in Florida, Blue Cross and Blue Shield of Florida serves more than 8.3 million people. With approximately 300 internal employees and 5,000 external employees distributed across the state, the compan
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Tools for On-Demand Information
As a society that increasingly embraces—and is embraced by—technology, we’ve come to expect that almost any information, technology or entertainment resource we want will be available on demand. From 24-hour cable news channels to downloading the latest
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Learning and Development Part of the New-Employment Deal
The war-for-talent threat expected to follow the exodus of tens of thousands of baby boomers from the business world in the next few years has taken on the same fervor and intensity in the learning space as Y2K. Savvy learning organizations are starting t
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Businesses Motivate Learners Through Predelivery Input
Adults learn differently than teenagers or young children. No big surprise there, but in the world of enterprise learning and development, there are more things to consider than relevancy, engagement and buy-in when creating learning activities that ensur
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Survey: CLOs Feel Left Out of Organizational Changes
When organizations look to make sweeping changes to their businesses, it should naturally follow that chief learning officers, the executives responsible for educating the workforce on these changes, would be involved in the process from the beginning. Ho
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CIOs Turn to Training to Retain Employees
When it comes to retention strategies, most people think of salary increases, beefed-up benefits and more flexible schedules. However, according to a new survey, executives are increasingly using another method to retain employees: training. In a recent s
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Link Learning and Performance to Maximize Application Functionality
Modern technology plays a critical role in the delivery of learning programs and in most employees’ performance. When technology systems align with development programs that address the just-in-time needs of an organization’s workforce, learning becomes t
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Research and the Creation of Training Intelligence
Research has traditionally been delivered by universities, research and development divisions of corporations, think tanks and the government. In the past decade, a number of for-profit companies have appeared on the scene, offering tailored research in s