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Avon: Raising the Bar with Online Education
With 5 million independent representatives worldwide, Avon Products Inc. must meet the varying needs of a diverse workforce. To address these needs, Avon’s learning and development organization came calling with corporate training techniques, a multilevel
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A Holistic Design for Leadership Development Programs
It is my enduring belief that leadership is not an inherent talent — it can be developed. The fact that successful leaders with different personalities and styles have been observed throughout history provides supporting evidence that, in many contexts, leveraging individual strengths and capabilities uncovers innate leadership talent. The only requirement is an investment in…
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Seagate Technology: A Blend of Education, Leadership
Education ties into many aspects of Seagate Technology, one of the world’s largest producers of disk drives. The California-based company emphasizes development for its employees and tracks their progress in that regard. “We have a corporate objective that speaks specifically to the development of people,” said Debbie Hancock, vice president of global leadership and learning.…
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RR Donnelley’s Jim Graham: Pull Versus Push at the Press
At RR Donnelley, consolidated learning is key to the success of the business. With more than 60,000 employees, it’s up to Jim Graham, vice president of training and development, to ensure that everyone onboard has the knowledge and capabilities necessary
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Engaging Leaders on a Gender Level
Research shows that gender biases can play a significant role in how junior and senior managers respond to leadership development initiatives. With these biases in mind, learning professionals might want to alter their approach to the design and delivery
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Blended Learning: Embracing Individualism
Today’s knowledge workers frequently have to take on new job roles and responsibilities for which they were not trained. The key to ensuring easier adaptation and productive cooperation is using a blend of informal and formal training that keeps the &
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Quiznos University: Gaming Through an LMS
Quiznos University is a brick-and-mortar institution in Denver, but its learning solutions reach far beyond the facility’s doors. With a three-tiered training process, Quiznos teaches new franchise owners and store managers everything from finances to customer service. To make this process as convenient and efficient as possible, Quiznos students start their training at their own…
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Investing in Education: Lessons from IPOs
The move from private to public can be a scary one for an organization’s workforce. Targeted investments in education can ease the transition and ensure the workforce has the knowledge it requires to perform to new expectations, rules and standards in the












