Technology
Innovations in technology are forever transforming the learning and development industry. Management needs to continue to immerse themselves in these transformations in order to keep up with current trends and changes in competing companies.
Learning Utilization: Avoiding the ‘Cricket’ Risk
One of the funniest put-down lines of my daughter’s generation (she’s 15 years old) is the single word, “crickets.” Think of it in the context of telling a joke to your kids, who of course do not think it’s funny: You give the punch line and get nothing i
Collaborating With Universities to Create a Continuous Learning Culture
Four years ago, a South Dakota-based health care organization developed a partnership with a local university to offer an online nursing degree program for its employees. Around the same time, an Illinois manufacturer brought a local university on-site to
The Internal Revenue Service: Counting on Learning
With around 100,000 permanent and 20,000 seasonal employees, the Internal Revenue Service (IRS), a branch of the Department of Treasury, interacts with more Americans than any other public or private institution. In 2002, the IRS processed almost 227 mill
Fireman’s Fund Insurance Company: Ensuring Educated Employees
In business for 140 years, Fireman’s Fund Insurance Company (FFIC) provides business insurance for specific industries, including marine, entertainment, manufacturing and real estate, and personal insurance to protect the homes and assets of families and
Working With Vendors: Equipping Corporate Educators
When a CLO invests in a vendor, the consequences involve more than acquiring a product’s technical capabilities. The CLO is also buying into a set of multi-year relationships that may drive future strategic and tactical choices in areas as diverse as cont
M-Learning: The Next Wave for Training and Development
Mobile devices and wireless networks are booming. According to Gartner Inc., more than 50 percent of professional notebooks will have wireless LAN (WLAN) capability by the end of 2004. In the same time period, Gartner says that through WLAN hot spots, tra
Are Your Top Leaders Battling to Build Energy?
Although the economy may be showing signs of recovery, senior leaders are just beginning to feel some of the repercussions of the economic downturn, according to a new study from the University of Michigan Business School and eePulse Inc., which delivers
Learning Investments: More for Less
In the dot-com days, many companies were willing to invest more to get more. Companies would invest in changing a process to improve customer satisfaction, even if it took more labor hours. They would purchase more capable technology, even if it cost more
Bob Corcoran: The Power of GE Education
More and more companies today are realizing the value of workforce learning and development, reaping the return on investments into human capital. Ask chief learning officers to name the leading companies in the enterprise education movement, and it’s alm
Communicate Value With a Learning Annual Report
Measuring the value of an organization’s investment in learning continues to be one of the five most pressing challenges facing chief learning officers, according to a recent Online CLO Forum conducted by Accenture Learning. CLOs voiced the need to be bet
Building Accountability and Credibility in the Learning Process
Two things that have plagued the training industry include an absence of accountability to the businesses it serves and a lack of credibility with its various audiences. Two questions often raised are: How does one assess whether a user has learned someth