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Making Change Work: Part 2 of CLO’s Discussion With John Kotter
This week, we’ll go over Harvard Business School Professor John Kotter’s recommendations for ensuring successful change in organizations.
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Achieving Improved Results by Revamping Your Sales Training Program
It’s time to rethink the goals of your sales training program and evaluate how your current approach is helping you meet those goals.
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Soft Skills Simulations: A New Kind of Learning
Teaching employees to crunch numbers or write press releases is relatively straightforward, but how do you teach them to be team players?
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The Perils of Change: An Interview With Leadership Expert John P. Kotter
John Kotter, professor of leadership at Harvard Business School, has some ideas about why major organizational changes seem to fail at an alarming rate.
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American Express’ Jeanette Harrison: Learning as a Service
Jeanette K. Harrison, vice president of the American Express Learning Network, truly believes in the power of education.
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SSM Health Care: Learning Programs to Achieve Exceptional Patient Care
SSM Health Care, one of the largest Catholic health care systems in the United States, has a long-term commitment to employee learning and development.
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Henkels & McCoy Inc.: Maintaining Success by Committing to Performance Improvement
As engineering and construction firm Henkels & McCoy grows its business, the organization has been challenged by demands around project management proficiencies.
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Influencing Competency Management
To make themselves and their function more strategic, chief learning officers should be deeply involved in the competency conversation from the outset.










