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Job Descriptions With Legs
The Industrial Age is giving way to the Knowledge Age, and leaders must welcome the shift instead of resisting it.
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Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
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Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
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Communicating Across Cultures
Congratulations! Your company has entered the global marketplace. Now you must teach your staff how to communicate with one another and with clients. The need to communicate effectively across cultures in a global marketplace has never been more important
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Organizational Futurity: The Absolute of Innovation
Given the rapid pace of change and the intense competition that it inevitably spawns, organizations are increasingly hurried from within and harassed from without.
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Effective Learning Governance Drives Business Results
A growing number of enterprises are centralizing learning capabilities and building shared service centers to enhance their learning efficiency and effectiveness. According to a 2005 study from Bersin & Associates, areas where shared services
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Keeping Vacation Time Stress-Free: The Art of Crucial Conversations
With the joy of vacation time comes a fair amount of stress at work. The wheel of the learning and development machine and the needs of the enterprise workforce don’t stop turning while you’re out.
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Running for the Ribbon
Performance matters! The stock market pays for business performance, and each of us is paid for our personal performance. As learning professionals, our efforts are aimed directly at helping others grow and perform at their best, yet the systems we use to











