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Perspectives on the State of Governance
Given the current economic climate, the time is now for learning and development professionals to establish proper governance. A survey of the state of learning governance reveals interest and potential – and room for improvement.
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McDonald’s Focuses on Customer Service
Chris Lyons and Diana Thomas of McDonald’s Corporation share how the fast food company’s focus on customer service training has led to 23 consecutive quarters of growth.
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Rollins/Orkin’s David Lamb on the CLO’s Role in Talent Management
To listen to this Chief Learning Officer podcast, click here.
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Alignment Is Everything
An ill-defined sense of alignment can cripple the ability to bring energy and resources to bear on long-term economic development.
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Overcoming Analysis Paralysis
Measurement remains a significant challenge for learning executives.
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Diving Into Learning and Talent Management
To meet the demands created by rapid growth and a worldwide workforce, Oceaneering International integrated learning and talent management systems.
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The Dark Side of the Retirement Bubble
The economic downturn has given organizations a short-term reprieve from the looming talent crunch.
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Contract Workers: To Train or Not to Train?
Many companies are faced with a critical training question as contract workforce continues to grow.











