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What Gets Measured, Gets Better: The Application of Learning Metrics
In the end, what gets measured gets better, but is learning formally measured? How? This month’s research looks at the metrics used to assess the effect of learning on employee and overall business performance.
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Creating Value: Stay Focused on the Business Goal
CLOs must let the business goals shape the technology, infrastructure, culture and metrics of their learning initiatives.
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Learning and Development Chair
Bachelors of Science Degree Minimum of 10 years of experience in L&D Strong personnel management skills Strong project and budget management skills Knowledge of adult learning definition, design, and development Career development activities including hiring and onboarding and development planning Strong teaming skills Strong communication skills Analytical ability and organizational development skills Must be likable…
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Helping Managers Retain Top Sales Performers
High-performing sales associates typically leave organizations because of money, a change in company emphasis or field leadership, or unsolicited help. GAMA International, a nonprofit association that researches and promotes professional development for f
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Avaya: Outsourcing for Business Results
When Avaya—a global leader in business communications software, systems and services—prepared to embark on an aggressive schedule of new product launches, a key success factor was making training programs immediately available to help customers promptly realize efficiency, performance and business benefits. It became clear, however, that Avaya’s geographically fragmented learning organization was not positioned to…
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Breaking Through to High Performance: Unleashing the Power of Learning BPO
Organizations increasingly seek trusted collaborators to help them achieve high performance through their learning function. The greatest opportunities, especially for businesses, will come from total enterprise learning outsourcing strategies that have the potential to transform a company—supporting growth, innovation and competitive differentiation. Learning Strategies That Drive Growth Around the globe, executives from every industry are…
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A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized that reskilling its IT workforce would be a key ingredient to overall success. Because of the scope of the work and the strategic importance of…
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Leveraging Your Seat at the Table
The CLO’s role will remain viable as long as learning executives can continue to think and act as strategic leaders, build credibility among their executive peers and sponsor the initiatives that build organizational capability, employee competency and measurable performance improvement. Not asking too much, right? Although the formal title of “CLO” really only emerged over…












