Measurement

While human capital management presents different challenges to the public and private sector, both must address one common issue. The flow of educational content from creation to the end user must be watched closely to maintain security of critical busin

With responsibility for forming and executing U.S. energy policy, the Department of Energy must maintain a knowledgeable, qualified workforce. That’s why its 14,000 employees and 120,000 contractors have access to the most up-to-date learning content.

The costs, benefits and ROI of learning present a continual challenge for CLOs. Evolving tools and technologies can help organizations apply business analytics to measure learning’s impact and effectiveness.

Harnessing the knowledge of the workforce can provide insight into trends, innovations and the barriers to top performance. Using employee intelligence, smart CLOs can scan the marketplace and help hone business strategy.

British Telecom, a European provider of telecommunication services, serves 29 million business and residential customers in the United Kingdom alone. The past three years have represented a tumultuous time for […]

Diana Thomas has come a long way from crewperson at a Baltimore-area McDonald’s to dean of Hamburger University and vice president of U.S. training. Now, she serves up learning under the golden arches.