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Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
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Effective Learning Governance Drives Business Results
A growing number of enterprises are centralizing learning capabilities and building shared service centers to enhance their learning efficiency and effectiveness. According to a 2005 study from Bersin & Associates, areas where shared services
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Are You Measuring the Right Things?
There is a saying in business: What gets measured gets done. Organizations that effectively manage their measures achieve superior results. In all sectors, leaders use measures to drive organizational improvement and outperform their competitors. Howeve
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The Business Approach: Increasing Profits Through Marketing Methodologies
Learning executives are challenged to “sell” the benefits of an intangible need to those wanting tangible results. External consultants understand this obstacle. However, when those responsible for learning and development propose solutions, they often
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Economics of Education: Lessons From Health Care
Life is full of challenges: Some are a quick fix, but others take time and often require thorough assessment, planning and persistent dedication to tackle. The challenges that often confront organizations today are generally the persistent sort, though ev
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Leading the Transformation From Training to Learning
In an industry where buzzwords abound, seemingly similar terms are used within the business units served by the chief learning officer. Often, this has an undermining effect on getting a clear message from the in-house professional development team to the
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Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
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Top-Performing Organizations Connect Leadership Development and Financial Success
Leadership development has long been linked to the execution of successful business strategies, but a recent study from leadership development solutions provider Ninth House has uncovered several trends of top-performing organizations as well as a financi