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DaimlerChrysler: Achieving ‘Five Star’ Sales and Service
Many automobile companies have slashed learning and development budgets to the bare essentials in the face of growing competition. At DaimlerChrysler, however, the executive team recognizes the value of the DaimlerChrysler Academy, all the while making su
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JPMorgan Chase Card Services: Training for Accountability
Performance is often a key consideration when organizations attempt to align learning offerings with business needs. In fact, performance and learning frequently go hand in hand. JPMorgan Chase Card Services, a division of global financial firm JPMorgan Chase, has not only linked the two concepts, it has fused them together to ensure Card Services’ 20,000…
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Looking Forward: The Training Industry in 2007
With the war for talent in full swing, CLOs are thrust into a more strategic role as company leaders look to them to help address a wide range of talent management issue. Learning is no longer just about training — it’s not seen as a strategic function th
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Human Capital Institute Partners with Bersin & Associates
Human Capital Institute Partners with Bersin & Associates to offer new talent management resources and analysis to their respective members.
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Should the CLO Focus on Talent Management Education?
There has been a shift across the business and learning industries to reflect increased interest in talent management. Case in point, Chief Learning Officer magazine’s sister publication, Workforce Performance Solutions, will be renamed Talent Management
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What the Numbers Say
Measurement means numbers, yet there are many learning professionals who would rather change careers than deal with these pesky digits. But you don’t need to be a mathematician to be successful in a world of numbers — it’s not about how to "d
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Building Bridges: Lessons in Working with Business Units
When working with business unites, the main function of the learning department is to best serve the needs of learners and the overall organization. To accomplish this, many learning organizations employ one of three strategies: centralized learning, dece
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Rebecca Ray: Crediting MasterCard Learning with Business Success
When Rebecca Ray became the senior vice president of global learning and organizational development at MasterCard Worldwide in 2005, she brought with her a diverse career ranging from high school education to consulting to Wall Street.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.
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