-
Cisco Systems: Practice Makes Perfect
Practice makes perfect. This ancient philosophy applies now, in the Information Age, more than ever. In a survey of thousands of IT professionals, more than 70 percent favored live, hands-on labs over any other learning methodology. Why? Simple: IT pro
-
Pep Boys: Tuning Up the Workforce
Pep Boys is the country’s largest chain of automotive aftermarket products and services with 594 stores and 6,000 service bays throughout the United States and Puerto Rico. Through its 20,000 employees, the company generates more than $2 billion in revenu
-
Training Analytics: The Next Big Wave in Learning Management Technology
Learning management systems have become the mainstream technology underlying corporate training and the migration to e-learning. Today with PeopleSoft, Oracle, Siebel and IBM, as well as Saba, Docent and dozens of others in the market, companies have many
-
Cox Enterprises Inc.: Turning Leadership Into Dollars
How do individual leadership styles and organizational culture work together to affect bottom-line performance? This is the question Gordon French, director of organizational development at Cox Enterprises Inc., had in mind when he began looking for a way
-
Avanade Inc.: Leaders in Technology
Founded in April 2000, Avanade is the premier technology integrator for Microsoft solutions in the enterprise and a joint venture between Microsoft and Accenture. Global in scale, Avanade already employs more than 1,500 people in 13 countries, including 1
-
Using Technology to Measure Learning
During the past few decades, employer demand has shifted toward workers with higher education credentials, as evidenced by the higher wages paid to those with a college degree. In addition to this increase in entry qualifications, the knowledge required t
-
Swedbank: Banking on Human Capital Economics
Though many companies talk about managing by the economics of human capital, only a few can boast any significant experience in using it to drive strategy over a sustained period of time. Swedbank, a large retail bank in Sweden serving around 4.5 million
-
Making Sense of Human Capital Economics
For years HR professionals have struggled to bring economic rigor to measurement and decisions about people development and management. One familiar measure has been return on investment (ROI), for example, ROI of training. But like many such metrics, ROI