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Performance Coaching: The Missing Link to Level 3 Impact
Donald Kirkpatrick single-handedly delivered to the training and development community a way to formally evaluate an organization’s investment in learning way back in 1959. His four-level model has stood the test of time as being the cornerstone approach
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Working Partners: The CLO and the Executive Team
A great complaint often heard at meetings of chief learning officers is the lack of involvement by senior executives in support of employee training programs, which leads directly to inadequate resources. How can this situation be reversed?
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Mike Barger: Training Takes Flight
It’s certainly not a stretch to say flying is in Mike Barger’s blood. Not only is the JetBlue AirWays’ vice president and chief learning officer an experienced pilot himself, he also grew up near an airport, the son of a pilot and a flight attendant. Fact
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Premiere Conferencing: Collaborating for Learning Success
Headquartered in Atlanta, Ga., Premiere Conferencing has a client base of more than 7,500 companies, including Hewlett-Packard, Intel, Merck and Novell, providing conferencing and collaboration solutions, including automated conferencing, operator-assiste
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HR Outsourcing: The Impact on Corporate Learning
Corporate learning has always been the poor relation of all the management disciplines. Some corporations simply don’t believe in it, preferring to buy knowledge and skills when needed. Others have a large training department for internal courses and a si
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Lessons in Transformation at Appleton
Instead of creating company-specific learning that applies only to job roles, Appleton has moved from providing optional training to looking at what is most helpful for employees and the company and making learning required. 
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The Myth of Training ROI
You read the books and numerous articles about ROI, attended countless conference sessions, talked with “expert” consultants and even tried to implement your own with minimal results. You studied the formulas associated with ROI and have the structure in
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DuPont: Innovating With Six Sigma
Since its founding in 1802, DuPont has grown into a $24 billion science company with 80,000 employees, delivering science-based solutions in markets such as food and nutrition, health care, apparel, home and construction, electronics and transportation. W