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Taking Simulations to the Next Level
Simulations are poised to be the next big thing in learning and development. According to industry research firm Gartner, 50 percent of enterprises will be using simulations to teach vital skills to their sales and customer support professionals by 2006.
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Collaborative Tools in the Learning Continuum
I recently guest-lectured on trends in workplace learning for a group of students studying for higher degrees in human resources. The students were working adults who enrolled in an evening program. I started my talk by asking the students to tell me abou
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Leveraging Learning for Business Impact
Marketplace competition puts new demands on business leaders, including the CLO. The learning function can only thrive if it adds value and makes a measurable impact on business results.
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America West: E-Learning Takes Flight
Squeezed by rising operational costs and lower profit margins, airlines today are taking steps to operate smarter and more cost-effectively. America West launched its e-learning initiative with similar goals—reduce the cost and increase the effectiveness
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E-Learning Ecosystems: The Future of Learning Technology
Over the past few years, delivering on the vision of a thriving e-learning ecosystem has remained a thorn in the side of numerous chief learning officers. While e-learning technology has matured considerably since its inception, many practitioners remain
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Capturing the Intellectual Capital of Baby-Boomers
The number of baby-boomers reaching retirement age is staggering. Currently, 32.8 million Americans are between 55 and 69 years old, and this number will increase to 39.7 million by 2005. With the largest-growing segment of the American workforce being th
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How Much Should You Invest in Education?
Learning and development in organizations in the past decade has transcended from low-level activities to high-profile contributors to organizational success. Budgets are growing at a faster rate than the gross national product. External learning supplier
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AT&T: Connecting Education and Strategy
AT&T Learning has restructured its organization into a vertically integrated global learning organization. AT&T Learning works closely with its business partners to develop the right solutions to help them meet their business goals












