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Humana: Guiding Enterprise Transformation
When Humana, one of the largest publicly traded health benefits organizations in the country, changed its existing business plan to pursue a customer-centric strategy, corporate education was key to the transformation.
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Saab: Rapid Deployment and the Extended Enterprise
With 240 dealers displaying the Saab logo nationwide, Saab Cars USA takes its technical and sales training responsibilities very seriously. Facing enormous pressure to meet faster new model introduction cycles and ever-more-complex training needs, Saab turned to CyberU and its Cornerstone OnDemand solution to deliver a rapidly deployable and scalable solution. Due to the limitations…
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Learning Obstacles: Expanding the LMS
Enterprise education can help solve all kinds of business problems, but it is important to anticipate obstacles. This requires expanding the current learning management system to handle new challenges.
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Thinkers, Not Phone Books—Learning How to Learn
When investing in corporate learning and development, I’m more interested in equipping people to learn than merely feeding them content—teaching them to fish rather than just giving them fish. For many reasons, I believe that learning how to learn is the
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Customer Education: Expanding Revenue and Driving Business Growth
High-performing learning organizations are twice as likely to offer customer or channel partner education. These companies understand that learning enables top-line growth and increases shareholder value.
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Microsoft: Promoting Product Preparation
Software giant Microsoft, which provides operating systems for many–if not most–of the world’s approximately 600 million personal computers, frequently releases new products. This steady stream of rollouts has been a constant test for the company’s learning and development teams, particularly in delivering content to sales and support professionals who need to know product characteristics almost…
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Effective Education for the Diverse Workplace
Helping a diverse workforce perform as a team is a great challenge. Blended learning integrates face-to-face settings with technology to enable collaboration and strengthen community.
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Governance: The Next Learning Gap
Savvy CLOs are poised to close the next learning gap—enterprise learning governance. The key to success is understanding people processes and knowing how to leverage organizational disciplines effectively.












