-
Looking Forward: The Learning & Development Industry in 2006
Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr
-
Leveraging Technology for Improved Sales Performance
How can you measure the impact of technology and training on business, and more particularly, the sales function? The past 10 years have introduced e-mail, Web meetings and customer relationship management (CRM) software to businesses at a blistering pace, and while millions of dollars are being invested in various IT systems and initiatives, quantifying it…
-
Learning In Practice Awards 2005
Editor’s LetterSaluting the Best CLO of the YearTed HoffVice President, Learning, IBM Achieving ImpactGold AwardRob LauberExecutive Director, Learning Services, Cingular Wireless Silver AwardKate GuerschSenior Director, Learning & Knowledge Services, Avanade Inc. Bronze Award Nicholas MantiaSenior Vice President & CLO, HomeBanc Mortgage Corp. Creative AlliancesGold AwardLinda Boyer-OwensVice President, People & Organizational Development University Health System Silver…
-
Utilization of Marketing Resources – GOLD: Maureen McCormick, Director, Learning & Development, University of Iowa
The idea of using marketing techniques to create interest in learning and development activities is not a new one. However, effectively deploying marketing resources to increase learning and development dollars and then stretching those dollars into more opportunities to serve the University of Iowa’s population of 42,000 faculty, staff and students, not to mention thousands…
-
Learning Innovations – BRONZE: Dave Basarab, Director, Employee Development, Pitney Bowes
Through the implementation of a real-time business simulation, Dave Basarab, director of employee development at Pitney Bowes, transformed his sales district directors’ staff into capable general management employees. The program equipped sales leaders with innovative business skills that would potentially increase sales, revenue and customer loyalty. Basarab has held his position with Pitney Bowes for…
-
Leading Business Change – GOLD: Rob Lauber, Executive Director, Learning Services, Cingular Wireless
Rob Lauber, executive director of learning services for Cingular Wireless, realized that in order to successfully integrate AT&T Wireless after it was acquired in October 2004, it was critical that the “New Cingular” possess a highly trained sales workforce, an enhanced technical infrastructure, an aligned business purpose and strategy, and support from its business partners.…
-
Achieving Impact – GOLD: Rob Lauber, Executive Director, Learning Services, Cingular Wireless
Mergers and acquisitions are challenging under most circumstances, but when more than 46 million customers, over 100,000 employees and a 20-day transition period are a part of the mix, an aggressive and structured plan is in order. After Cingular Wireless acquired AT&T Wireless in 2004, Rob Lauber, executive director of learning services, and his skilled…
-
Learning Leaders Must Provide Tools to Equip Sales Force
A prepared sales rep is a successful sales rep, but in a recent study from Hebert Research, 62 percent of respondents report spending less than 20 minutes preparing for a sales call. The study contains input from about 150 sales managers and vice presiden












