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The Power of the Human Voice
One of the most powerful and underused learning tools readily available to the CLO is the recorded human voice. With widely dispersed knowledge workers whose expertise is in need of constant updating and expansion, it is surprising how few companies use t
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The Business Approach: Increasing Profits Through Marketing Methodologies
Learning executives are challenged to “sell” the benefits of an intangible need to those wanting tangible results. External consultants understand this obstacle. However, when those responsible for learning and development propose solutions, they often
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The Nexus of Learning: The Intersection of Formal and Informal Education
In the beginning, there was learning, and it was unstructured. From the primordial ooze of early man’s brain came the concept of on-the-job training.
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L’Oreal: Selling Learning Internally
L’Oreal has a long history of developing a wide range of cosmetic products and is recognized for setting market trends. With more than $17 billion in worldwide sales and a presence in over 130 countries, it remains on the forefront of employee development
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Leading the Transformation From Training to Learning
In an industry where buzzwords abound, seemingly similar terms are used within the business units served by the chief learning officer. Often, this has an undermining effect on getting a clear message from the in-house professional development team to the
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Changes Ahead
Is your organization ready for massive change? Have your people learned how to cope with increasingly fast cycle times, escalating ambiguity and avalanches of incoming information? Do you have a Plan B if your current structure proves too brittle? Futuris
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Turner Construction Company’s James Mitnick: The Business of Building Learning
James Mitnick, senior vice president of Turner Construction Company, knows the ins and outs of his organization. He should. He’s spent the past 35 years acquiring and sharing knowledge, and helping to secure Turner’s place as one of the top companies in
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Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou












