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How to develop emotional intelligence in the workplace
As a leader, the key to solving conflicts is to embrace them. Developing these four EI skills can help leaders unlock the potential for swift conflict management, connectivity and trust among teams and overall understanding in the workplace.
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The values-driven leader
Black Lives Matter marches, #MeToo conversations and the volatile recent election are triggering difficult conversations in the workplace about what companies stand for — and whether leaders are demonstrating the values they purport to hold true. Here’s how five companies have transformed employee engagement by tying leadership to organizational values.
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4 tactics to reflect and (re)charge into 2021
The present and future of leadership and learning is about attention to “resilience as recharge.” Here are four ways to enhance daily recharge to boost learning and performance for both yourself and your team.
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Managers: Dial down stress for working moms
To successfully dial down the pressure for working moms, managers must understand that the realities working mothers face are different from those of their male colleagues and those of women without children.
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Reflection in action: A case for case studies amid COVID-19
In November 2020, PEP U — PepsiCo’s global learning center of expertise — published a set of case studies, “What We’ve Learned in 2020,” to help the organization reflect on and learn from its operational decisions amid COVID-19, even as new situations were unfolding across the globe.
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5 tactics executive coaches use that can help you resolve conflict
Executive coaching, at its core, is the study of conflict resolution. These 5 tactics can help you truly listen to a person, deeply understand their situation, and work to help them achieve a healthy and desired outcome.
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Video: The power of leading with vulnerability and compassion
The stress, anxiety and uncertainty over the past year have steered workplaces away from wanting strict, aggressive and “traditional” forms of leadership. In 2021, people desire leaders with compassion who are unafraid of showing vulnerability.
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The future of learning is on the front line
L&D can learn a lot from the front-line experience — regardless of industry or audience.



















