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The Home Depot: Building Continuing Education
As the world’s largest home improvement retailer, The Home Depot is certainly no stranger to the concept of construction. The 1,504 Home Depot stores throughout the United States, Canada, Mexico and Puerto Rico (including the Expo Design Center brand) dai
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Whirlpool: Innovation and Organizational Learning
Three years ago, Whirlpool Corp. launched a global innovation initiative to differentiate itself from its competitors by delivering unique products and solutions to make customers’ lives easier. This initiative was far from simple sloganeering. The initia
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SSM Health Care: Learning and Retention
SSM Health Care (SSMHC) is one of the largest Catholic health systems in the country, with 19 acute care hospitals in Illinois, Missouri, Oklahoma and Wisconsin, in addition to rehabilitation and pediatric services, long-term and residential care faciliti
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Case Studies in the ROI of Training
Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes
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How Will Microsoft’s Acquisition of PlaceWare Affect Your Learning Decisions?
Microsoft Corp. announced that is will acquire PlaceWare Inc., a provider of Web conferencing services. The two companies will work together to provide customers with online conferencing solutions to connect people in a real-time conferencing environment.
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Memorial Hospital and Health System: Education and a Healthy Bottom Line
Memorial Hospital and Health System, located in South Bend, Ind., is one of the premier cardiovascular and orthopedic hospitals in the United States. Memorial’s focus is on innovation as a way of doing business. With 3,200 employees, getting the message o
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Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
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Development as a Retention Tool
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations











