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American Standard: Tracking the Bottom-Line Impact
American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization
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Six Sigma: Quality Performance
Chief learning officers in many organizations focus on the cutting edge of business practices to shape the corporate learning agenda. Quality initiatives like Six Sigma have long been a priority on that agenda. Let’s examine three major implications of Si
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Transportation Security Administration: Safety in Numbers
As the aftershocks of the events of Sept. 11 rocked the United States, the U.S. government got to work finding ways to protect its citizens from future terrorist attacks. As a result, on Nov. 19, 2001, President Bush signed into law the Aviation and Trans
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The Benefits of Mentor Programs
People are the most important part of any organization, and developing those people through mentoring gives the organization a competitive advantage.
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Union Pacific: On Track With Training
Union Pacific Railroad is the largest railroad in North America, with more than 33,000 route miles of railway in 23 states. Kevin Nailer, assistant vice president of HR, Planning and Development for Union Pacific is responsible for the technical training
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CenterPoint Energy: Powering Up Learning
CenterPoint Energy was formed in October 2002 when Reliant Energy split its regulated and non-regulated companies. The unregulated company became Reliant Resources, and the regulated company became CenterPoint Energy. CenterPoint Energy is now one of the
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Ed Sketch: Ford’s Drive Toward Quality Education
Everyone who has spent any time around business knows about the innovations Henry Ford brought to the industrial world, first and foremost with the creation of the assembly line production system. It’s not surprising that the Ford Motor Co. is still an in
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Certification Exams: Alternatives to Training Curricula
Think back to the times when you have learned most effectively. Was it when you listened to a particularly stirring lecture? Was it when you read a well-structured book with excellent diagrams? Was it a great e-learning widget that suddenly made a complex












