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Driving Results by Teaching Learners How to Learn
Many learning and development organizations take the build-it-and-they-will-come approach to education offerings, providing vast catalogs of courses, but never really knowing whether or not the learners are getting it. In order to demonstrate that your le
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The Emotionally Intelligent CLO
Every once in a while a big idea arises in the corporate landscape that captures the fancy of business leaders. The big concept is usually expressed in a popular book with a memorable title. These mega ideas have included insights such as scientific manag
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The Power of Informal Learning
With the dramatic decline in traditional classroom training, the increased popularity of e-learning and the emergence of a more project-based and outcome-driven learning model, it’s important to take a look at the type of learner we are trying to serve an
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Kathleen Gallo: Taking Care of the Learning Business
As chief learning officer and senior vice president at the North Shore-Long Island Jewish Health System (North Shore-LIJ), Kathleen Gallo is responsible for the Center of Learning and Innovation (CLI), corporate human resources and service excellence, all
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Performance-Based Succession Planning
Developing direct reports is the responsibility of each and every supervisor. Succession planning provides a direct and easy-to-follow model for strategic talent management. Viewing employee development from the organizational perspective of succession pl
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Survey: Few Organizations Are Developing the Leadership Pipeline
By 2010 to 2015, the baby boomer generation will begin retiring in large numbers, leaving many organizations short of leadership talent. A recent survey from RHR International shows that three-quarters of companies are not confident that their existing po
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The CLO’s Role in Creating a Cost-Conscious Culture
Today’s senior managers are facing yet another pressing and compelling mandate. They must permanently move their organizations from an output- and compensation-obsessed, individual performance culture to a cross-functional, collaborative team culture, foc
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Business-Based Learning: Competitive Advantage Via Real-Time Learning
Part One of the “Business-Based Learning” series introduced the five-level business-based learning (BBL) model as an audience-centric approach to designing blended learning delivery platforms. Part Two expanded on the BBL strategies to align training acti












