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Learning Outsourcing Marches Ahead
Nearly 30 percent of all custom content development, 44 percent of delivery and 30 percent of learning management system (LMS) operations now are outsourced to learning service providers. Research conducted in 2006 to study the economics of training outsourcing uncovered some interesting facts. First, the training outsourcing market is very fragmented and comprises thousands of…
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Reasons for Failed Mentor Programs Might be Rooted in Psychology
To mentor is to serve as a trusted counselor or teacher. In an occupational setting, the key word in that definition is “trusted.” Unfortunately, mentoring programs often fail because this very basic ingredient is missing.
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Who Is Generation X?
In the great conversation about the coming talent shortage in the United States, much of the discussion has revolved around the 80 million or so baby boomers and their impending retirement. But as a few pundits have pointed out, the far lower numbers of G
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Technologies to Support Leadership Development
The tendency to "tech up" presentations and training, often without considering if we should, has proliferated learning and development. We need to evaluate how to match technologies to the content rather than designing a program
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Lennox International Inc. Finds Value in Mentoring
Lennox International Inc. is a provider of climate-control solutions for heating, air-conditioning and refrigeration markets in more than 100 countries. Based in Richardson, Texas, the company employs more than 15,000 people in four divisions: residential heating and cooling, commercial heating and cooling, service experts and refrigeration. As part of its executive development program, Lennox initiated…
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Improving Productivity Through Coaching and Mentoring
Although coaching and mentoring seem similar on the surface, the two techniques — and their applications — can have substantially different effects in the workplace.
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CLO Results and Related Responsibilities
At the Spring 2007 CLO Symposium, attendees were asked to write the ideal CLO job description. The following points are their synthesized ideas: Exercise Meaningful Business Influence Essential source of highly relevant human capital guidance to other C-level executives. Critical leadership contribution to key business decisions and changes. Continuing cultivation of the company’s culture and…
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The Looming Talent Crisis
Over the past few years, developing and implementing succession plans and managing them effectively have become increasingly critical to the long-term success of any company. Experts point to a “perfect storm” of trends, including the baby boomers’ impending retirement, a growing skills gap and corporate consolidations and scandals. These trends are coalescing and exacting an…












