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Bridging the Skills Gap: Solutions That Work
Individuals need jobs. Employers need skilled workers. Educational institutions are committed to preparing workers for careers. But far too often, a lack of common language and widely understood metrics spell failure.
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Leverage Mentoring to Teach Entry-Level Workers Soft Skills
Gen Y is most receptive to learning soft skills when they can connect with and mirror behaviors exemplified by an experienced senior leader or peer mentor.
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Talent Development Reporting: An Evolving Standard for L&D
Leaders in the learning industry have joined forces to create Talent Development Reporting Principles that will help standardize and define consistent measures for workforce development.
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Why Customer Service Training Is Missing the Mark
Customer service initiatives often don’t pay off, or wear off too soon. It’s time to stop training employees in customer service and start educating them for sustainable results.
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The Leader as a Coach
To develop leaders consistently and globally, W.W. Grainger Inc. delivers shared coaching expectations, a common coaching language and tools, and higher goal attainment.
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Leaders Gone Wrong: How Authenticity Goes Too Far
In developing leaders, CLOs should be aware that authenticity, while invaluable, can become an excuse for verbal abuse and laziness.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
- BUDDY PASS NOW AVAILABLE on CLO Symposium Registration, CLO Accelerator Enrollment and Membership.
Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.
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