-
Chief Learning Officer’s most-read articles of 2025
As we move forward into a new year, here are the top 10 articles Chief Learning Officer published in 2025.
-
SHINE in the age of agentic AI: The human operating system behind enterprise transformation
AI transformation is not a technology project. It is a leadership, talent, teaming and behavior project. The SHINE framework can help leaders prepare their organizations for the era of human-AI teaming by defining the conditions teams require to work effectively with intelligent systems.
-
Crafting the AI-enabled connected learning organization
Organizations must demystify AI through education and transparent communication, and leaders must move from curiosity to confident experimentation.
-
What the cultural impact of AI means for teams
The rapid adoption of AI is transforming industries, core organizational functions, and the day-to-day work of teams and leaders. Each team will need to establish its own style and best practices for working with AI, and those that take a deliberate approach will have a head start.
-
The future of the L&D function: Does it have value?
The future of L&D functions lies in their ability to evolve from a support function into a strategic engine for business transformation.
-
Transitioning your learning team to generative AI: Become the exemplar for your enterprise
L&D teams are in an optimal position within organizations to be both pioneers in generative AI adoption and to lead by example, helping to strategize the business’ holistic generative AI strategy.
-
Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center
Rethinking contact center work means embracing digital technologies that align with customers’ preferences.
-
Transforming e-learning through AI: Integrating ChatGPT into learning modules
With a touch of AI, the potential to enhance self-paced e-learning modules and respond intelligently to user inputs and behavior is immense.

















