Empowering the Frontline: Exploring Smarter Onboarding and Reduced Turnover with Lowe’s

In today’s distraction-heavy world, attention isn’t shrinking—it’s shifting. Frontline employees are juggling more than ever, and traditional onboarding methods simply can’t keep up. To truly engage and prepare new hires, organizations need training that’s bite-sized, personalized and built for the real world of work.

Join Rich Lima, Head of Enterprise Learning at Lowe’s, and JD Dillon, Chief Learning Architect at Axonify, as they unpack proven approaches to frontline onboarding that reduce time to proficiency, lower early turnover and build long-term employee engagement.

What you’ll learn:

• Lowe’s onboarding framework: How they define, reinforce, and evolve frontline skills over time.
• The business impact: Faster ramp-up, reduced quick quits, and consistent execution across locations.
• The human element: Building community, relationships, and a sense of belonging from day one.
• How to implement continuous learning (“everboarding”) to support performance beyond the first 90 days.
• Using data to drive a skills-based onboarding strategy that scales.

Whether you’re rethinking your onboarding or building a program from scratch, you’ll leave with actionable strategies to improve outcomes for your frontline workforce—and your business.