Articles by:
Site Staff
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Creating a High-Performance Workforce
Learning leaders must ask whether performance management initiatives are truly impacting the business. Looking backward helps leaders move forward to create a workforce of high-performers.
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CNA Insurance: Supporting an Effective Workforce
Property and casualty insurer CNA’s knowledge and learning group is charged with bringing learning and development initiatives to approximately 11,000 employees in North America and Europe. As many of these […]
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Peak Performance
A tale of three business leaders with one thing in common: First, there’s the chief learning officer, or similarly titled executive, in an organization’s learning division. CLOs work daily to […]
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Humana: Guiding Enterprise Transformation
When Humana, one of the largest publicly traded health benefits organizations in the country, changed its existing business plan to pursue a customer-centric strategy, corporate education was key to the transformation.
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Unleash Your Organization’s Hidden Potential: Diversity
Customer satisfaction and employee retention directly reflect the culture of an organization. If learning executives do not seek to improve performance through a focus on diversity, the business may be challenged.
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Reducing Time-to-Proficiency in Global ERP Deployments: A Five-Phased Approach to Effective User Training
A 1% increase in productivity typically produces more than 10 times the impact of a 1% decrease in training costs. Effective training reduces “time to proficiency,” as well as overall training time, and empowers your users — in all regions — to interact f
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Governance: The Next Learning Gap
Savvy CLOs are poised to close the next learning gap—enterprise learning governance. The key to success is understanding people processes and knowing how to leverage organizational disciplines effectively.
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Hilton International: Creating a Global Service Culture
Hilton International launched a corporate university to support workforce development around the world. By transitioning from classroom to e-learning, Hilton helps diverse employees achieve great things.