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Creative Alliances – SILVER: Keith Bridges, Director, Technical Development, EDS

In his role as director of technical development for EDS, Keith Bridges administers the company’s Skill Enhancement Fast Tracks (SEFT) program, which is aligned to central technologies like applications development, enterprise storage, network security and desktop support. Since the initiative was rolled out, approximately 40,000 people have voluntarily enrolled in at least one SEFT course,…
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Dec 20, 2005
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Creative Alliances – GOLD: Linda Boyer-Owens, Vice President, People & Organizational Development University Health System

San Antonio-based University Health System (UHS) was facing a crisis: The registered nurse (RN) vacancy rate had shot up to 22 percent— threatening patient-care quality and requiring the UHS Emergency Center to close its doors to some trauma events. In addition, the lack of community resources was hurting both employees and patients. Linda Boyer-Owens, vice…
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Dec 20, 2005
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Achieving Impact – BRONZE: Nicholas Mantia, Senior Vice President & CLO, HomeBanc Mortgage Corp.

Learning and development programs have the potential to significantly impact organizational performance. HomeBanc Mortgage Corp., which operates in Florida, Georgia and North Carolina, is a case in point. CLO and Senior Vice President Nicholas Mantia helped establish the Professional Sales Development Curriculum (PSD), a nine-week, 10- to 12-hour-a-day class for new HomeBanc loan officers. The…
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Dec 19, 2005
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Achieving Impact – SILVER: Kate Guersch, Senior Director, Learning & Knowledge Services, Avanade Inc.

Measuring the impact of learning initiatives on a company’s bottom line is vital, and that is exactly what Kate Guersch, senior director of learning and knowledge services for Avanade Inc., has established. Guersch developed the Learning & Knowledge Indicators initiative to improve the operational performance of the company and to address the unique needs of…
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Dec 19, 2005
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Achieving Impact – GOLD: Rob Lauber, Executive Director, Learning Services, Cingular Wireless

Mergers and acquisitions are challenging under most circumstances, but when more than 46 million customers, over 100,000 employees and a 20-day transition period are a part of the mix, an aggressive and structured plan is in order. After Cingular Wireless acquired AT&T Wireless in 2004, Rob Lauber, executive director of learning services, and his skilled…
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Dec 19, 2005
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CLO of the Year: Ted Hoff, Vice President, Learning, IBM

Ted Hoff, IBM’s vice president of learning and Chief Learning Officer magazine’s 2005 CLO of the Year, established a vision and implemented a strategy of transformation and innovation to enable learning to drive value and business performance. Part of Hoff’s success at IBM has been driven by his ability to create different ways to leverage…
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Dec 19, 2005
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Editor’s Letter – Saluting the Best

Have you ever seen a general cry? Well, I haven’t either, but I’ve seen one give a heartfelt speech, relinquishing a crown he wore proudly to a worthy successor. And while his kind words might not have filled all eyes in the audience with tears, he c
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Dec 19, 2005
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McDonald’s Awarded College Credit Recommendations from ACE

McDonald’s USA has more to celebrate than launching its new Arch cards in time for the holiday. The popular restaurant chain’s training curriculum for managers and mid-management employees was recently awarded 46 college credit recommendations by the Amer
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Dec 7, 2005
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