Author

Robin Fenton is the vice president of membership and learning operations at SCTE®, a subsidiary of CableLabs® and the nonprofit member organization leading the acceleration and deployment of cable telecommunications technology. Fenton’s team develops and facilitates industry certifications and training courses for professionals at all levels of the cable industry.

Robert O. Brinkerhoff is professor emeritus at Western Michigan University, CEO and senior consultant for research, development and evaluation at Promote International.

Robert Rosenfeld is CEO and founder of Idea Connection Systems, an innovation-focused management consulting firm.