Author

Deborah Johnson is chief learning officer for consulting at Deloitte.

Deborah Grayson Riegel is a leadership communication instructor for Columbia Business School Executive Education and a faculty member at Duke Corporate Education.

Deanne B. Watts is a Specialist Leader in Deloitte’s Government and Public Service Learning and Leadership Market Offering. She has more than 20 years of experience in developing learning and performance support solutions for both federal and commercial clients.