Chief Learning Officer - CLO Media
Chief Learning Officer is a multimedia publication focused on the importance, benefits and advancements of a properly trained workforce.
As technology redefines industries at a rapid-fire pace, the new realities of the tech-infused workplace include unprecedented opportunities for the right mix of job skills. Embracing the digital landscape as the “new normal” and conquering the digital skills divide are crucial considerations at organizations looking for a competitive advantage. Digital fluency has become a prerequisite […]
Description: At a time when technology and business seems to be changing faster than ever, training and development professionals are asked to help prepare the workforce to meet organizational objectives, mission and the bottom line in a way that is rapid, responsive and relevant to the organization. Learn: How T&D professionals can strategically align themselves […]
Responding to changes in the marketplace, Northern Trust continues to expand their operational capabilities and office footprint internationally in countries such as Ireland, India and the Philippines among many others. The difficulties of operating internationally are abundant, including the learning and development of diverse employees. Keeping a constant balance between meeting local audience needs and […]
Embedding the development of high potential leaders into the fabric of a learning and development strategy is an ongoing priority and challenge for many of us. As we consider possible solutions for creating a willing and able bench of successors, we find ourselves tackling several questions: How do we define high potential? Are the learning […]
The role of the customer, in this case the learner, has changed from isolated to connected, from unaware to informed, from passive to active, and everything has become experience driven. As a result, business, technology, marketing and design strategies must be aligned and focused on the overall experience to drive innovation forward. By 2020, experience […]
Challenge: Previously, at the conclusion of our leadership development program, participants were assigned to a group “capstone project.” After several cohorts of project work, we reassessed the pros and cons of the capstone approach and developed a brand-new approach titled “Shadow a Leader.” Shadow a Leader: In addition to the employee coach each participant worked […]
Adobe Systems’ successful business transformation to a cloud-based business with a subscription model required significant shifts in infrastructure, mindsets and practices. Listening deeply to leaders, managers and employees, Adobe’s employee experience team abolished the annual performance review process for a light-weight performance management approach that provided more flexibility in a fast-paced environment. Adobe’s approach, called […]
Most organizations have a leadership development program targeting high ceiling early career resources with the intention of developing them into future leaders for the company. The challenge with these programs is they are a short-term cost to the business with the long-term benefits being hard to measure.
Traditional metrics are usually limited to “smiley sheets” and post-course evaluations, yet there are numerous other ways to collect and classify data.
Join our panel of learning leaders as they discuss how the right talent initiatives can activate performance and energize a business growth strategy. Some of the greatest areas of opportunity for your business may be found in the potential of your workforce. We’ll dive into strategies and data, and share successful approaches for: Empowering employees […]
What problem does this session address? The idea of leveraging technologies via virtual modalities is at the forefront of organizational thoughts, especially in the wake of increasing "low-cost" models. However, from a practitioner's perspective, where do you begin? This session will explore critical steps that practitioners must take as they begin their journey into virtual […]
When the speed of employee learning needs to keep pace with the digital transformation of organizations large and small, the solutions are far from obvious. Digital transformation is changing the learning and development function and the role of the CLO. It is as much about strategy and culture as it is about technology. So how […]
What is a coach? What is development? Let’s explore what it looks like to be a Development Coach at whatever level of leadership you find yourself in. To be an excellent leader it requires being a coach. It re¬quires being agile enough to adapt to individual people and situations. A great leader is curious and […]
In a world where learning technology is exploding and new apps and solutions are launched daily the learning technology landscape is evolving faster than ever. The CLO of today and, certainly tomorrow, is not only managing the development of people but also an ecosystem of learning technology. The CLO is facing a growing number of […]
In this case study you will hear about strategies for aligning learning in both small and large organizations. Furthermore, within either, how focus must be balanced on a win-win proposition for the company and for its people. The practices shared will outline how goals and results are defined first, and then by backing into an […]
In this session, the presenter will provide insights into how best to align three strategic functions within every organization: attracting, developing and deploying talent in ways that progress the organization’s mission and help it achieve its objectives. During the webinar we will take a pragmatic look at how partnering across an organization can create greater […]
xponential growth of technologies is fueling unprecedented innovation and transforming how work gets done, who does it and even what work looks like! As technology evolves, skills will become increasingly obsolete, making it critical that Learning leaders prepare their organizations for today, tomorrow, and beyond by reimagining traditional learning frameworks and equipping their workers with […]
Coming off of the highly successful launch of strategic leadership initiatives in 2015 and 2016, the National Basketball Association’s learning and development team entered 2017 flying high and anticipating that the most rigorous design work was, at least for a time, behind them. Spoiler alert: It was not. While the more tactical, day-to-day leadership development […]
Join this informative session to hear how Debra Kellogg, manager of education, performance, and communications at Toshiba, built a next-generation employee portalfor a global audience. Combining their LMS with modern e-learning courses, Kellogg developed the Toshiba Academy, the Toshiba Connect Communication Portal, and the company’s conversation-driven performance program, IGNITE!. You’ll learn how a very lean […]
Learning leaders are under increasing pressure to provide hard data that shows a relationship between learning activities and business outcomes. We’ll share an innovative approach that we’re using to create a methodology, process and infrastructure that begins to tie learning to business impact. We’ll also explore how to identify the right data sources for your […]
As a great shift change looms on the horizon, many training orgs struggle to balance strategic planning and large-scale delivery of effective training during an unprecedented volume of churn. As boomers retire, the iGen replacement workforce expects that training on the job will match the learning style they grew up with — tech-enabled, personalized, self-guided […]
In this age of digital transformation, the speed of business propels at breakneck pace. Thirty years ago, companies moved much slower, akin to a Class-II whitewater rapid. The executives at the helm of the lead boat negotiated the rapids dragging everyone else behind in another boat. Support functions and many individuals definitely didn’t have a […]
Five generations are currently working in today’s workforce and developing training content that meets the needs of this diverse population can often be challenging. Gamifying learning is a strategy that can make learning fun, engaging and effective for all ages. In this webinar, Dr. Kelly Richmond Pope will discuss how she has gamified learning using […]
As individual contributors transition into people leaders, many companies are not properly equipping their employees with foundational leadership training. In fact, 87 percent of managers surveyed wished they had received more training when becoming a leader, according to a 2016 by Grovo. Those that do provide training often rely on online self-training that may prove […]
As training professionals, it is challenging to bring in new technology due to cost and skepticism about the value of unproved technologies. It is a complex field and there are considerations you have to be aware of before investing on any new virtual reality program. In this podcast I discuss why we chose to go […]
In this conversation with Judy Whitcomb, senior vice president of HR and learning at Vi and Michael Molinaro, chief learning officer at New York Life, we'll explore how organizations can identify and tackle the immediate challenges of business while maintaining focus on serving the needs of the leaders and individuals to lead through a crisis. […]
Online education has become the reality for nearly everyone - in school and at work. In many ways, this is an acceleration of trends already in place. But what will be the long-term effects of our move to virtual learning? In this conversation, we’ll explore the future of workplace learning and what it will look […]
What is the role of learning leaders in workplace diversity, equity and inclusion? Let's take a deep dive into what DEI efforts have looked like historically, what they should look like going forward, and why CLOs and learning leaders are uniquely positioned to own their organization's DEI efforts -- beyond check-the-box trainings to weaving throughout […]
As a leader, you may have been tasked recently with creating spaces for open dialogue on discrimination, bias and racism. These difficult conversations have the potential to jumpstart positive growth within your organization, but they are — well — difficult. This online discussion will explore: - Setting up the right space for meaningful dialogue. - […]
People face different adversities in the workplace, and it’s important for leaders to address those. As a result, it can feel even more difficult to put one foot in front of the other. This past year has challenged us to think about ourselves as humans first and leaders second, says Charlene Wheeless, CEO of advisory […]
2020 has been a particularly challenging year, but the job of leading in the face of hardship never goes away. In this session, Snow Academy founder Shane Snow breaks down the surprising psychology of good crisis leadership, how to maintain people's trust when things are going wrong, and how to deliver news that people don't […]
Learning and development measurement, analytics and reporting can be daunting, but these practices have become critically important for organizational efforts to improve performance. However, few organizations have a well-thought-out measurement and reporting strategy, and there are often scant resources, limited time and imperfect data to work with when organizations do attempt to create one. In […]
With more than 45 million Americans already saddled with $1.7 trillion in student loan debt, the additional financial stresses of COVID-19 have only increased the need for relief. The new COVID-19 Relief Bill provides help for student loan borrowers and contains great news for employers, making employer student loan repayments tax-exempt until 2025. At the […]
As we celebrate our one year anniversary of the PepsiCo global launch of our LXP, Degreed, it’s a great time to look back and discuss best practices and lessons learned. It was the first time in recent PepsiCo history that a technology platform had concurrently launched globally. Looking back it was a huge success, and […]
2020 was a year of unprecedented change for the workforce. In spite of the challenges, many employees continued to pursue education and work to improve their economic mobility. Hear from the McDonald’s Corporation, which has experience in creating and providing restaurant employees with education programs that support a new vision for the employer-employee contract. It’s […]
Christian Gossan leads a global program of work at KPMG that includes an app used to run tournaments. More than 8,000 people from 45 countries participated in this year’s KPMG Globerunner Cup, an internal competition within the firm to see which country knows the most about its service offerings. In this session, Gossan shares seven […]
How do you build trust and a desire for learning in a 120-year-old company that has never had an L&OD department? You step back and make it simple. With more than 47 locations — many in rural communities — bringing folks to headquarters doesn’t always work. Plus, employees in the same function may not know […]
COVID disrupted the learning industry to a great extent — and not just a single function. It represented a 360-degree turnaround for organizations and institutions, learning leaders and their teams, learners of all ages, freelance trainers, external coaches, technology platforms, service providers and many more such enablers. The good news is that the experience challenged […]
Rapidly changing conditions and disruption have driven many organizations to rethink their approach to learning. Over the past year, Steelcase has pivoted to meet the points of need by fundamentally shifting to an experimental design approach. With fewer internal resources, a new model for learning was implemented that increased accessibility and efficiencies and allowed for […]
What does a successful blended learning approach look like in 2022? Or in 2025 or 2030, for that matter? According to 2022 data from Pew Research Center, more workers today say they are working from home by choice rather than necessity. Among those who have a workplace outside their home, 61 percent say they are […]
Today's workplace is evolving faster than ever, presenting a host of new challenges for learning organizations. Learning leaders must meet these challenges by transforming their L&D teams’ practices so they can have greater impact on organizational success. But how? In this session you will discover how the workplace is changing and how learning leaders need […]
Have you ever taught a class where the attendees had different learning styles? Of course you have. How did you overcome this? For many learning and development professionals, designing training to a learning style provides opportunities for certain types of adult learners to engage with the content. But what if we didn't necessarily worry about […]
Learn how Verizon’s Talent GPS helps employees explore and own their personal career journeys by using career exploration tools designed for self-reflection, setting career objectives and taking action to achieve their career goals. Employees SkillUp using curated skill-based learning plans designed to build the most critical skills needed at Verizon. In this session led by […]
When budgets are tight and headcount is down or constrained, where do companies go to impact customer success and business results? The learning and development team. However, they are in the same situation. The answer is to drive training through subject matter expert-led peer learning, where employees get involved to help increase productivity and efficiency. […]
Julia Boorstin was 13 when her mother told her that, by the time she grew up, women could be just as powerful as men: “captains of industry, running the biggest companies.” Unfortunately, when it comes to gender equity, conditions have not changed as much as her mother had hoped. But female leaders all over the […]
ISO is set to release its first comprehensive standard on learning and development metrics. The standard includes 19 metrics for small- and medium-sized organizations and 52 metrics for large organizations, as well as definitions for all metrics and examples of their use. The recommendations are organized by five types of users and by three types […]
Business is entering its skills era. For innovators, it’s time for a strategic plan to become a skills-based organization (SBO) before getting left behind in all the forward momentum. The transition is exciting, it’s daunting, and — for now — it’s still abstract. But one thing is clear: there are tactics and strategies that can […]
We often complain that we don’t have a seat at the table. And yet, we’re still responding to training requests and showing our value through Kirkpatrick Levels of Evaluation. The business doesn’t care about HR metrics, they care about us solving business problems. This session is designed to help you position yourself as a business […]
Although learning continues to evolve, it remains pivotal to any organization. Establishing a culture of continuous learning not only shapes the present, but builds the future. With so many modes and modalities of learning, how do we identify the impact of learning within an organization and collect data to make informed decisions that drive success? […]