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Site Staff
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Coach Employees to Respond to Emotion
Research reveals that emotion drives customer satisfaction. Here’s how to coach employees to recognize and respond to customers’ emotional cues.
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What Do Next-Generation Leaders Look Like?
While leaders see potential in the young people entering the workforce today, they’re not using or developing this talent early enough.
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Employers More Optimistic on Growth, Talent Development Spending
A majority of executives are optimistic on increased spending for talent development this year, according to a new survey.
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Survey: Skills Gap to Blame for Global Productivity and Revenue Declines
The growing deficit of skilled labor needed to fill in-demand jobs is causing a drag on employers across the globe, according to a new survey.
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Spring 2013 Chief Learning Officer Symposium Wraps Up in Austin
Austin, Texas, March 20, 2013 — Author Jason Jennings shares secrets of extraordinary leadership in closing keynote.
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Women Still Underrepresented in Technical Education Programs
Women’s groups call for improved access to education and job training for women in STEM fields.
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Kelley Launches Medical MBA Program
The program is designed for working physicians assuming leadership roles.
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Spring 2013 Chief Learning Officer Symposium Opens Today
Austin, Texas, March 18, 2013 — Yum! Brands CEO David Novak Discusses Developing Global Leaders During Opening Keynote