Articles by:
Site Staff
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Outsourcing Learning: Choosing the Model for Success
With increasing pressures to provide more return on investment for their training initiatives, many organizations are taking a more strategic view of vendor relationships and outsourcing. Synonymous primarily with software services and back-office process
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Building the Foundation for Knowledge Management
The convergence of information and technology innovations such as computers, PDAs, fiber optics, satellites and the like poses knowledge challenges around every corner. As a learning professional, what relevance does this have for you?
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Gap Inc.: Using All Four Levels of Evaluation
With an identified need for leadership training at the store-manager level, Gap Inc. implemented a leadership-training program called Leadership Training for Supervisors (LTS). This program focused on supervisory and leadership skills—how to influence and
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Fujitsu Siemens Computers: Processing Learning Success
Fujitsu Siemens Computers was formed in 1999 through a joint venture of Fujitsu Limited and Siemens AG. It is Europe’s leading computer company, offering a range of computer technology and IT infrastructure solutions. But with thousands of employees speak
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PNC Bank: Counting on High-Tech Training
Pittsburgh, Pa.-based PNC Bank is one of America’s largest banks. With more than 700 branches, the organization’s Regional Community Bank (RCB) offers lending, deposit and online investment services to approximately 2 million households and 190,000 busine
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Norwich Union: Cutting Contracting Costs
Norwich Union is part of Aviva, the world’s seventh largest insurer and the biggest in the United Kingdom. Formed by the merger of several large insurance companies in the late ’90s, Aviva has premium income and investment sales of more than $50 billion a
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Skills Management: Cutting Outsourcing Costs
In the IT field in particular, contracting is a common practice. In the ’90s, contracting became a way of life that went unquestioned in many organizations. Economic reality since 2000, however, has led to challenges to the traditional supporting claims f
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The Evolution of the CLO
Today’s successful organizations must focus on aligning learning and employee development with strategic initiatives. To achieve this goal, learning activities must be integrated into the business processes that drive organizational performance.